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Maintenance for professional secrecy

Joomla maintenance Enterprise. For particularly sensitive data.

For doctors, lawyers, tax advisors, therapists and everyone bound by professional secrecy under Sect. 203 of the German Criminal Code: infrastructure in Germany only, an individual data processing agreement, a confidentiality declaration and arranged deputising.
  • Infrastructure in Germany only
  • Individual DPA under Art. 28 GDPR
  • Confidentiality declaration (Sect. 203 StGB)
  • Deputising arranged for holidays and illness
Discuss Enterprise maintenance 0176 103 183 56Rather talk directly?
Enterprise Starter
from €165
net / month
Enterprise Business
from €330
net / month
Onboarding Enterprise
from €800
net, once
What makes Enterprise

German infrastructure only. Everything documented.

§
Enterprise closes the gap that standard maintenance leaves for professionals bound by secrecy.
First consultation
Free, clarify the scope
Inventory and DPA
Website, data, DPA, TOM
Move and set-up
Infrastructure, 2FA, backups, kill switch
Ongoing maintenance
Fixed dates, reports, certificate
No transfer to third countries.
Emergency kill switch.
Your website offline within minutes.
100+
customers with a maintenance contract since 2009
Specialised in Joomla since 2009
Swingolf Hamburg
ICD Hamburg
Peter Reuff Licht
64°Nord
AAT Alber Antriebstechnik
Jagdgebrauchshundverband (JGHV)
Two packages

What does Enterprise maintenance cost?

Both packages include a DPA, confidentiality declaration, TOM documentation, encrypted backups in Germany, two-factor login and the emergency kill switch. They differ in checks and service time.
Enterprise Starter
from €165
net / month
Four security checks and three display checks a year, weekly backups up to 50 GB, 30 minutes of troubleshooting and half an hour of service time a month.
Ask about Starter
Enterprise Starter
Enterprise Business
Checked monthly
from €330
net / month
Twelve security checks and ten display checks a year, weekly backups up to 100 GB, 60 minutes of troubleshooting and one hour of service time a month.
Ask about Business
Enterprise Business
Onboarding
from €800
net, once
Inventory, DPA, TOM documentation, data protection impact assessment, move to the Enterprise infrastructure, kill switch and briefing of the deputy.
Ask about onboarding
Onboarding Enterprise
Important:
All prices net. Minimum term 12 months, billed monthly by SEPA direct debit or invoice, cancellable monthly afterwards. Licence fees and extension updates come on top. Onboarding is charged once, whichever package you choose.
Sect. 203 StGB

Professional secrecy needs
more than a standard contract.

You carry a double responsibility: the GDPR and the protection of secrets under criminal law (Sect. 203 StGB). Our standard maintenance uses tools with infrastructure outside the EU – fine for most companies, but not permissible for professionals bound by secrecy.

Written DPA
Under Art. 28 GDPR, with a complete list of sub-processors.
Confidentiality
Declared in writing, by us and our deputy colleagues.
Deputising arranged
A named Joomla colleague with their own professional liability insurance.
The Enterprise contract works exclusively with infrastructure in Germany, with documented processes and a deputy who protects your website even if we are unavailable.
Germany only
No transfer to third countries.
What is included

Maintenance that fits your compliance file.

In addition to updates, backups and security checks.

German infrastructure

All tools and backups are hosted by German providers. No transfer to third countries.

TOM documentation

Technical and organisational measures under Art. 32 GDPR, ready for your file.

Verified backups

Every backup is restored and checked automatically, encrypted in Germany.

Emergency kill switch

One call, one code: the website is offline within minutes.

Security checks

Vulnerabilities, suspicious files and unusual access, with a signed PDF report.

Service time

For GDPR questions, coordination with your data protection officer or technical queries.
How we start

Four steps to Enterprise maintenance.

Getting started takes more work than regular maintenance. After that everything runs on a fixed schedule.

First consultation

We clarify free of charge which scope suits your website and your data.

Inventory and DPA

We record the website and the data processed, conclude the DPA and draw up the TOM documentation.

Move and set-up

Move to the Enterprise infrastructure, firewall, two-factor login, backups and kill switch; the deputy is briefed.

Ongoing maintenance

Updates, security checks on fixed dates, regular reports and an annual maintenance certificate.
We clarify the scope in a free first consultation.
Discuss Enterprise maintenance now
Honestly calculated

No rigid reaction times. Fixed services.

As a specialised one-person agency we do not run a 24/7 hotline. Instead of a promise we could not keep in every case, you get fixed, plannable services.
In an emergency we are there – with a deputy and the kill switch as a safety net.

Fixed dates

Security checks take place on agreed dates, reports arrive regularly.

Automated backups

Backups run automatically and are checked for restorability.

Personally available

During business hours you reach us directly, no ticket system. If direct access is ever not possible, the deputy colleague takes over.
Good to know

Frequently asked questions about Enterprise maintenance

What professionals bound by secrecy want to know before signing.
Which professions is the Enterprise contract intended for?
Doctors, dentists, psychotherapists, alternative practitioners, lawyers, notaries, tax advisors, auditors, management and HR consultants with sensitive client data, accountants, insurance brokers, journalists who must protect their sources – in short: everyone bound by a legal duty of confidentiality or regularly processing special categories of personal data under Art. 9 GDPR.
How does Enterprise differ from Starter, Business and Premium?
The standard packages are intended for commercial customers and use efficient tools, also with infrastructure outside the EU. Enterprise works only with infrastructure in Germany and comes with a DPA, a confidentiality declaration under Sect. 203 StGB, TOM documentation, arranged deputising and the emergency kill switch.
Why is the Enterprise contract more expensive than standard Premium?
Our standard maintenance scales through automated tools with international infrastructure. Enterprise deliberately does without them, in favour of infrastructure exclusively in Germany, individual documentation, deputising and personal support. The price reflects the real effort.
How is it billed?
The contract has a minimum term of 12 months and is billed monthly by SEPA direct debit or invoice. After that it can be cancelled monthly. Onboarding costs from €800 net once, whichever package you choose.
Why do you not state reaction times?
As a specialised one-person agency we cannot run a 24/7 hotline, and a promise we could not keep in every single case would not be serious. Instead you get fixed, plannable services. In an emergency we are there as fast as we can – with deputising and the kill switch as an extra safety net.
What is the difference between troubleshooting and service time?
Troubleshooting is meant for technical fixes, such as a broken link or a form that does not work. Service time is for everything else: GDPR questions, assessments of new extensions, coordination with your data protection officer or expert advice. Both are included in the monthly price.
What exactly is the emergency kill switch?
The option to take your website completely offline within a few minutes or redirect it to a safe maintenance page – for example on suspicion of an attack, a data protection incident or an order from the authorities. You trigger it yourself with a call and a secure code, or we activate it on your instruction.
How does deputising work?
A named Joomla colleague, bound by Sect. 203 StGB and with their own professional liability insurance, knows your website from a briefing and has access to all necessary information in an emergency. You receive their contact details when the contract starts and are informed of every case of deputising.
Can we start with Joomla 3 or 4?
Joomla 3 and 4 no longer receive security updates. For sensitive data, we therefore recommend moving to a current version first, ideally Joomla 6; maintenance starts after that.
Personal, not a ticket

Rather talk directly?

Not sure whether your website needs Enterprise? We clarify it in the first conversation.
0176 103 183 56Call without obligation
Ask for a consultation
Discuss Enterprise maintenance

Which scope suits your website?

Send us the address of your website and a short description, but no confidential data yet. In a free first consultation we clarify which scope suits your website and your data.
Free first consultation
Infrastructure in Germany only
DPA and confidentiality declaration
Or call us directly:0176 103 183 56

We are happy to advise you personally.

Ufuk Avcu
Your personal contactUfuk Avcu · Owner & developer

Free first estimate

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