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21 October 2026: critical security updates for PHP and YOOtheme Pro 5. Is your Joomla website up to date yet? Get it checked

Lost Joomla password?

Forgotten your password and locked out? Find yourself again in your Joomla environment with our help.

Password chaos? This is how we solve the problem

Quickly and safely return to your Joomla environment

It's nothing unusual: passwords get lost, employees change or systems update.  Access to your own Joomla website is then often blocked.  We offer you a quick and safe solution to exactly such problems.
After a basic check of the access data and the current situation, we develop an action plan.  We restore your access through targeted manipulation of the database or the recovery of user data.  We always work in accordance with data protection regulations and observe the current security standards.
After successfully restoring access, you will receive documentation of the work steps carried out and recommendations for the future to avoid such situations.

  • Quickly restore access.
  • Confidential handling of your data.
  • Security check on request.
  • Minimizing the risk of failure.
  • Cost transparency right from the start.
Positive
Restoring access and continuing work without significant downtime.
Negative
Possible data loss due to improper personal initiative.

What we clarify first

We go through these questions with you in the first conversation – so the offer fits exactly.

  • Which Joomla version is it?
  • What time windows are available for problem resolution?
  • Have you already tried to solve the problem yourself?
  • Is there access to the database?
  • Have there been any recent changes to the website?
  • Is there a current data backup?
  • Has there been a recent change in employees?
  • Is it a standard or custom login?
  • Have there been any recent security incidents?
  • Is server access available?

Act instead of waiting

Let us solve your Joomla password problem.

FAQ

Frequently asked questions
How quickly can access be restored?
Usually within one working day.
Is the service safe?
Yes, we adhere to all security and privacy policies.
What happens if recovery is not possible?
We offer alternative solutions.
Is my data safe?
Yes, data protection is a top priority.
Are there hidden costs?
No, we work transparently and clarify all costs in advance.
What happens after the problem is solved?
On request, you receive documentation and recommendations for the future.
Have you written anything about this in the blog?
If so, you will find a list of the last 5 posts from our blog on this topic here.
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