If you have problems with Joomla, a competent and fast support is important. Through our many years of experience we already have a solution to many problems.
Support by Joomla experts
Remove PHP errors
Recommendation for good extensions
Setting up extensions
Correct display errors
Certified Joomla 3.x administrators
Most problems can be solved directly on the phone. If we have the access data for your site, we will look at your desktop together. If you wish, there is also an explanation for the cause of the problem. You can reach us by phone during our usual business hours of
10 - 17 o'clock at the telephone number +49 40 6483 1872.
Usually, we reply to support requests by email the same day if they reach us during our business hours. Just send an email to firstname.lastname@example.org . Please describe your problem as precisely as possible so that we can help you as accurately as possible.
In case of serious emergencies, you can also call us outside business hours. We charge twice the hourly rate for this service. However, we would like to point out that e.g. a newsletter that is to be sent on Monday but is not ready on Sunday does not constitute an emergency for us. An emergency in our sense would be if your site were offline or hacked.
You can be there live when the problems of your site are solved. You will then look over our shoulders via Teamviewer or Skype.